Lab Courier

Privacy Statement

Your privacy holds paramount importance to us. At labcourierservices.com, we adhere to a strict policy of safeguarding your personal data across our website and any affiliated platforms we operate
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1. Data We Accumulate

Log Data

Upon your visit to our digital domain, our servers may autonomously record standard information transmitted by your web browser. This may encompass your device’s Internet Protocol (IP) address, browser classification and iteration, the pages you explore, the timestamp of your visit, duration per page, and additional particulars.

Device Information

We may also gather specifics about the apparatus you employ to access our site. This may comprise the type of device, operating system, unique device identifiers, settings of the device, and geolocation information. The breadth of data collected can vary based on your device and software configurations. We advise you to review the privacy policies of your device manufacturer or software provider to discern what data they might share with us.

Personal Data

We may solicit personal details, including but not limited to:

  • Name
  • Email
  • Social media profiles
  • Date of birth
  • Phone/Mobile number
  • Home/Mailing address
  • Work address
  • Payment information

2. Legal Grounds for Processing

We commit to processing your personal data lawfully, equitably, and with transparency. Data collection and processing are conducted solely on lawful grounds.

These legal grounds are contingent upon the services you engage with and your manner of usage. We collect and utilize your data only when:

  • It is essential for the execution of a contract to which you are a party, or for preparatory actions before entering into such a contract (e.g., when you request a service from us);
  • It serves a legitimate interest (not overridden by your data protection rights), such as for research and development, marketing and promotion of our services, or safeguarding our legal rights and interests;
  • You provide consent for a specific objective (e.g., consenting to receive our newsletter); or
  • We are compelled to process your data to comply with legal obligations.

Should you grant consent for a particular purpose, you retain the right to withdraw it at any time (though this will not affect any processing already carried out).

We do not retain personal information longer than necessary. While in our custody, we will secure it through commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, misuse, or alteration. Nonetheless, it is important to recognize that no electronic transmission or storage method is entirely secure, and we cannot guarantee absolute data security. If required, we may retain your personal information to comply with legal obligations or protect your vital interests or those of another natural person.

3. Collection and Utilization of Data

We may gather, hold, utilize, and disclose information for the following objectives, ensuring that personal data is not further processed in ways incompatible with these purposes:

  • To enable customization or personalization of your experience on our website;
  • To grant you access to and utilization of our website, associated applications, and social media platforms;
  • To facilitate communication with you;
  • For internal record-keeping and administrative functions;
  • For analytics, market research, and business development, including the operation and enhancement of our website, associated applications, and social media platforms;
  • To manage competitions or offer additional benefits to you;
  • For advertising and marketing, including the dissemination of promotional content about our products and services, as well as information regarding third parties that we deem may interest you;
  • To comply with legal obligations and resolve any disputes that may arise; and
  • To consider your employment application.

4. Disclosure of Personal Data to Third Parties

We may divulge personal data to:

  • Third-party service providers, facilitating their provision of services, including (but not limited to) IT service providers, data storage, hosting and server providers, ad networks, analytics services, error loggers, debt collection agencies, maintenance or troubleshooting providers, marketing or advertising firms, professional consultants, and payment system operators;
  • Our employees, contractors, and/or related entities;
  • Sponsors or promoters of any competition we organize;
  • Credit reporting agencies, courts, tribunals, and regulatory authorities, if you default on payment for goods or services provided;
  • Courts, tribunals, regulatory authorities, and law enforcement officers, as mandated by law, concerning any actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights;
  • Third parties, including agents or subcontractors, assisting us in delivering information, products, services, or direct marketing to you; and
  • Third parties engaged in the collection and processing of data.

5. International Transfer of Personal Data

The personal data we gather is stored and processed in locations where we or our partners, affiliates, and third-party providers maintain facilities. By providing us with your personal data, you consent to its transfer to these overseas third parties.

We will ensure that any transfer of personal data from European Economic Area (EEA) countries to non-EEA countries is safeguarded by appropriate measures, such as the European Commission’s standard data protection clauses, binding corporate rules, or other legally recognized mechanisms.

When transferring personal data from a non-EEA country to another jurisdiction, you acknowledge that third parties in different jurisdictions may not be subject to similar data protection laws as in our jurisdiction. There is a risk that such third parties might engage in actions that contravene our jurisdiction’s privacy laws, potentially limiting your ability to seek redress under these laws.

6. Your Rights and Control Over Your Personal Data

Choice and Consent: By providing personal data to us, you consent to our collection, holding, use, and disclosure of your personal data in line with this privacy policy. If you are under 16, you must ensure and warrant that you have your parent’s or legal guardian’s permission to access and use the website, and they have consented to you providing us with your personal data. You are not obligated to provide personal data; however, your refusal may impact your usage of this website or the services offered on or through it.

Information from Third Parties: If we receive personal data about you from a third party, we will protect it as per this privacy policy. If you are a third party providing personal data about another individual, you must represent and warrant that you have that individual’s consent to share their data with us.

Restriction: You may choose to limit the collection or use of your personal data. If you have previously consented to our use of your personal data for direct marketing, you may retract this consent at any time by contacting us. Should you request restrictions or limitations on how we process your personal data, we will inform you how this may impact your usage of our website or services.

Access and Data Portability: You may request details of the personal data we hold about you. Upon request, we may provide this data in CSV format or another easily readable machine format. You may request the deletion of personal data we hold about you at any time or ask that we transfer this data to another third party.

Correction: If you believe any information we hold about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us. We will take reasonable steps to correct any inaccuracies.

Notification of Data Breaches: We will comply with applicable laws regarding any data breaches.

Complaints: If you believe we have violated relevant data protection laws and wish to lodge a complaint, please contact us with full details of the alleged breach. We will investigate promptly and respond in writing, outlining the outcome and steps to address your complaint. You may also contact a regulatory body or data protection authority regarding your complaint.

Unsubscribe: To unsubscribe from our email list or opt out of communications (including marketing), please contact us or use the opt-out facilities provided in the communication.

7. Cookies

We utilize “cookies” to gather information about you and your interactions on our site. A cookie is a small data fragment that our website stores on your device and retrieves during each visit, enabling us to comprehend your site usage and tailor content according to your preferences. Refer to our Cookie Policy for further details.

8. Policy Limitations

Our website may contain links to external sites that we do not operate. Please be aware that we do not control the content or policies of those sites and cannot be held accountable for their privacy practices.

9. Policy Amendments

We may revise our privacy policy at our discretion to align with current practices. Reasonable efforts will be made to inform users of any changes via our website. Continued use of this site after changes to the policy will be regarded as acceptance of our privacy and personal data practices.

Should we make a significant alteration to this privacy policy, such as modifying the lawful basis for processing your personal data, we will request re-consent to the updated policy.